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Manchester Outfitters Sales Support, Customer Care and Receptionist
We are a leading Uniform Manufacturer in East Africa and are looking for the following posts to be filled:
Sales Support
- Making new leads – visiting / phone leads / face to face
- Servicing existing clients and building customer rapport
- Understand company procedures and abiding by them
- Being understanding and as friendly as possible
- Being able to work under minimum supervision and own intellect
- Provide feedback on work progress to manager
- Preparing well written detailed client reports after interaction with potential clients, from planning to completion with minimal input from manager
- Set tone of professionalism and integrity with clients
Customer Care / Administrator
- Be able to communicate as clear and concisely as possible, whether face to face, over the phone or via email
- Understand the customer’s needs, wants and expectations
- Set maintain and exceed customer service standards
- Being able to follow up clients to see how service can be improved
- Able to remain calm under pressure and problem solve accordingly
- To be able to hold efficient, accurate and detailed client reports, to help managers action right solutions
- Manage other office tasks, such as filing, covering reception desk and data entry
Receptionist
- Be able to manage busy reception functions via phone, email and dealing face to face with clients
- Providing administrative support to sales team and management
- Attending to visitors, dispatch and other administrative tasks
- Able to communicate clear and concisely and forward information to right department.
All above job holders -
- To hold relevant degrees in the required fields
- 2 – 4 years’ experience in similar job
- Experience and knowledge of Microsoft office packages such as Outlook, Word and Excel
- References from previous employers
- Any other qualification that can support applications
- Be a bright, motivated, bubbly, empathetic and professional person.
Please submit your application to:
Manchester Outfitters Limited
PO. Box 46515, Nairobi, 00100 – GPO, Kenya
Email: [email protected]
Fax: +254 20 65 31 554
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