Full-Time Career Job As Switchboard Operator in Kenya – Altima Africa Ltd

Job Description

• Degree or Diploma in a business related field
• Certificate in Switchboard Operation
• At least 5 years experience in a busy corporate organisation

• Receive calls in the company courteously and effectively to ensure customers have a pleasant experience.
• Make official, international and trunk calls for staff in the company promptly to enable them execute their duties effectively.
• Develop and maintain cordial relationship with service providers to ensure that switchboard services are running without disruption
• Provide accurate and timely information to end users and clients about the organisation to ensure the organisation image is maintained.
• Maintain a telephone database on the frequently called customers both local and international to ensure ease and prompt access when required by management.
• Ensure operations of PABX at all times, liaising with service providers to minimize down times

• Strong verbal communication skills
• Good planning and organization skills
• Good Interpersonal skills
• Ability to take initiative
• Team-player with good understanding of team dynamics
• Personable with capability to bode with multiple types of personalities
• Ability to maintain an amiable presence

• If you are qualified and up to the challenge visit www.altimaafrica.com/careers.php and apply online by 5pm, 17th February 2013.
• Please note that only shortlisted candidates will be contacted.

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Job Categories: General Job Careers in Kenya and IT Careers in Kenya. Job Types: Full-Time.

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