Call Center Customer Support Reps Jobs, Kenya
We urgently seek to fill the following vacancies in the establishment with dynamic and result oriented individuals.
Specific duties and responsibilities:
- Attend to phone calls with keen phone handling protocols;
- Respond to enquiries, problem or concerns of our callers;
- Ensure that the caller’s concern is accurately documented;
- Create, log and tract contacts that require further action;
- Document the Frequently Asked Questions and forward to relevant department for action;
- Perform other duties as assigned.
- A good understanding of our organization mandate;
- Previous experience in customer service and front desk work;
- Minimum 3 months of working experience in customer care, call centre, front office desk and related field;
- Fluent in English and Kiswahili;
- Must be computer literate.
CCR will be contracted:
- For a duration of 2 years;
- For a wage of Kshs: 50,000 only per month;
- No other benefits or allowances will be paid to them.
Preferably by Email:
Gogosimo Health Network
Riverside Drive,Dimension Building
P.O. Box 30253-40213
Forward CVS to:[email protected]
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