Posts Tagged “customer service representative”
The purpose of this role is to field and log technical customer calls and e-mails; provide first line support, troubleshoot problems and advise on the appropriate action, or otherwise escalate issues to next level support.
The inherent skills and competence of our approximately 40,000 employees help us to fulfill our objective of creating more intelligent, sustainable and innovative customer solutions.
Our client, a Security firm with its Head Office in Nairobi, is looking for a Customer Service Representative.
She should possess excellent customer service skills, be articulate, well organized, presentable and one who thinks on their feet!